Help Center

Go to yidtovid.com and filter by location, categories, family size or dollar amount.

All major credit cards, Google and Apple Pay, and Donor Advised Funds (DAF).

Instantly. Funds are immediately loaded onto the family’s Yid to Yid debit card.

Yes. You can select multiple families and complete one secure checkout.

There is no required minimum or maximum. Give whatever amount feels right to you.

Yes. You can choose to make a one-time gift or set up recurring monthly or holiday donations directly through your donor dashboard.

Yes. You can choose to remain anonymous; the family will not see your name or personal details.

Yes. Yid to Yid is a registered 501(c)(3) nonprofit, and every donation automatically generates a tax-deductible receipt via email.

Families are referred through trusted community Kupot Tzedaka (local charity funds) across Israel.

Each partnering Kupah verifies financial need through interviews, documentation, and community references before approval.

Criteria include household income, number of dependents, recent hardships, and other relevant factors demonstrating financial strain.

Families are re-evaluated at least twice a year, or sooner if circumstances change.

No. Donations are anonymous by default. Families simply see the funds credited to their cards.

To preserve dignity and privacy, donors and families cannot communicate directly. Updates and impact reports are shared through Yid to Yid.

If a family’s situation improves or changes, their status on the platform is updated and they may rotate out to make room for others in need.

Each verified family receives a prepaid debit card pre-loaded with donor funds. They can use it at major supermarkets and grocery chains across Israel.

Cards are accepted at leading Israeli grocery chains and neighborhood supermarkets that support the program.

Cards are restricted from alcohol, tobacco, and non-kosher items. Families can buy groceries, produce, household essentials, and baby products.

No. Funds remain available until used, though inactive cards may be reviewed by Yid to Yid after a set period.

The card can be deactivated and replaced by the local Kupah or Yid to Yid support team.

No. Cards are for purchases only and cannot be used to withdraw cash.

You’ll receive confirmation when your donation is loaded and a short follow-up summary once the family shops.

Summaries show overall categories of spending (e.g., groceries, household, baby needs), not individual items, to protect privacy.

Usually within a few days, once the purchase data is processed.

You can contact our support team, and we’ll ensure your donation was properly delivered and processed.

No. To maintain dignity, feedback is shown as spending categories rather than exact product lists.

Yes. Yid to Yid is a registered 501(c)(3) nonprofit organization in the United States.

100% of every donation goes directly to families. No fees are deducted.

All overhead and administrative costs are funded by generous founding donors.

A dedicated team of volunteers and professionals in Israel and the U.S., together with our partner Kupot Tzedaka network.

Kupot Tzedaka are our local partners who identify, vet, and manage relationships with families on the ground.

We currently serve families in Jerusalem, Beit Shemesh, Bnei Brak, Safed, Tzfat, and additional regions through local Kupot.

At this time, Yid to Yid focuses on families in Israel only.

Yes. Anyone worldwide can donate via credit card or Google Pay.

No. International donations are welcome, though some banks may add foreign-transaction fees.

Kupot partnerships vary by region. A full list is available upon request.

Yid to Yid operates year-round, with increased giving before Yom Tovim and special campaigns during times of crisis.

Before Pesach, Rosh Hashanah, and Sukkot, as well as during emergency relief efforts.

Ideally one to two weeks before Yom Tov to ensure families can shop and prepare in time.

Yes. During crises such as war or natural disasters, Yid to Yid activates emergency relief campaigns.

Families are encouraged to shop in advance; cards remain active and usable as soon as stores reopen.

Applications are handled through local Kupot Tzedaka. Contact your community Kupah to be considered.

Kupot typically require proof of income, ID, and household information to verify eligibility.

Usually within 1–2 weeks after all documents are submitted.

You can refer your Kupah to partner with Yid to Yid or request to be connected to the nearest participating Kupah.

Currently, all applications must come through an approved Kupah for verification and follow-up.

Fill out the partnership inquiry form on our website or email [email protected].

Kupot must be registered nonprofits in Israel with established local trust, transparency, and verification processes.

No. There are no fees for partnership.

There is no fixed limit; each submission is reviewed based on available capacity and funding.

Yid to Yid provides the digital infrastructure, cards, donor coordination, and transparency tools so Kupot can focus on identifying and supporting families.

All purchases are restricted to kosher stores, and families can buy medically appropriate foods as needed.

Yes. Cards can be used for household basics such as diapers, cleaning supplies, and hygiene products.

Partner Kupot flag special-needs cases, and these families receive tailored support where possible.

Yes. Families can purchase formula and medically necessary dietary items at approved stores.